We provide a one-on-one online walkthrough with our experienced technician after your purchase.
A complimentary certificate is available upon request — perfect for display at your spa or studio.
Simply reach out via Zoom or FaceTime once your machine arrives to book your support session.
Have questions? We’re here anytime to help.
Anti-hair loss hair regrowth home-use machine/hot sale Perfect Powerful 650nm diode laser hair regrowth machine
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Q: Is this machine CE-certified for use in the European Union?
A: Yes, this machine is CE& ROHS certified for aesthetic devices.
Q: Do you provide any warranty or after-sales support for this device? If so, please specify the duration and conditions.
A: We offer a 2-year warranty on all devices. During this period, we provide free replacement of faulty parts (non-human damage) and lifetime technical support via video call, email, and remote assistance.
Q: Can you share the technical specifications of the laser?
A: Yes, detailed technical specs such as wavelength, power output, pulse duration, and spot size can be found in the product description. Feel free to contact us for a full specification sheet.
Q: What is the estimated delivery time to the Netherlands, and do you have any local distributors within the EU?
A: Estimated delivery time to the Netherlands is 7–10 days by air and 25–35 days by sea. We do not currently have a local distributor in the EU, but we ship directly from our factory with full support.
Q: Can you confirm whether import duties or VAT are included, or should I expect additional charges on delivery?
A: Prices do not include VAT or import duties. These charges may be applied by your local customs and are the buyer’s responsibility. But we have DDP services for some countries so you no need to deal with customs or pay taxes. Please contact us for details..
Q: Package and weight
A: The machine is packed in aluminum case ( Package Size:117×57×58cm). Total gross weight is approximately 61 kg .Please contact us for exact shipping details.
Enjoy free worldwide shipping on all orders!
Shipping Details:
• Most orders will be delivered within 3-5 business days after payment.
Shipping Method: We typically ship via DHL or FedEx Express for fast delivery.
If you prefer to avoid customs duties or taxes, we offer DDP (Delivered Duty Paid) shipping.
Please note this preference when placing your order to ensure smooth processing.
At KMSLASER, we stand behind the quality of every machine we build.
Whether you’re using it professionally or personally, you deserve reliable performance for years.
Coverage Details:• Main device: 2-year warranty from delivery date
• Spare parts: 6-month warranty from delivery date
Ongoing Support:After the warranty period ends, we continue to offer free technical guidance and spare parts at cost — no hidden fees, just lasting support.
We fully support to brand your logo on the machine screen software.
If you want to brand your logo on the machine case, then A nominal cost of $100 is required.
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